Sales Policy for HighEndMattressess

At HighEndMattressess, we are dedicated to providing our customers with high-quality products and a seamless shopping experience. Please review our sales policy to understand our terms and conditions for purchasing.

1. Product Availability

• All products listed on our website are subject to availability. We strive to keep our inventory up to date, but in case a product is unavailable after an order is placed, we will notify you as soon as possible. In such cases, we may offer alternatives or issue a full refund.

2. Pricing

• All prices listed on the website are in USD and are subject to change without notice.
• The price at checkout will reflect any discounts, promotions, or taxes applicable at the time of purchase.
• We make every effort to ensure accurate pricing, but in the event of a pricing error, we reserve the right to cancel or adjust your order after notifying you.

3. Payment Methods

• We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods as listed at checkout.
• Payment is required in full at the time of purchase. Orders will not be processed until payment is confirmed.
• All transactions on our website are secure, and your payment information is encrypted and protected.

4. Order Confirmation

• After placing an order, you will receive a confirmation email with details of the items purchased, total cost, and estimated delivery time.
• Please review the confirmation for accuracy. If there are any issues with your order, contact our customer support immediately at support@highendmattressess.com.

5. Shipping Policy

• We offer standard, express, and international shipping options. Shipping rates are calculated based on the destination and the size/weight of the product.
• Orders are typically processed within 2-3 business days of receiving payment, and delivery times vary depending on the selected shipping method and location.
• Once your order has shipped, you will receive a tracking number via email to monitor the delivery status.
• Please note that delays due to customs or other unforeseen circumstances are beyond our control.

6. Sales Tax

• Sales tax is calculated based on the shipping address and is applied where required by law.
• The final price, including applicable taxes, will be displayed at checkout before you complete your purchase.

7. Order Cancellation

• Orders can be canceled within 24 hours of purchase for a full refund. After this period, the order may already be processed or shipped, and cancellation may not be guaranteed.
• Please contact our customer service as soon as possible at support@highendmattressess.com or +1 (555) 987-6543 to request a cancellation.

8. Return and Refund Policy

• We offer a 30-day return policy. If you are not satisfied with your purchase, please review our Refund and Returns Policy for details on how to return your item.
• Refunds will be issued after the returned item has been received and inspected.

9. Warranty

• Our products come with a 1-year warranty against manufacturing defects. This warranty does not cover damages caused by misuse, improper installation, or exposure to harsh weather conditions beyond intended use.
• If your item is defective, please contact us within the warranty period for a replacement or repair.

10. Customer Support

If you have any questions or issues regarding your order, you can reach out to our customer support team at:

Street: 81 Harter Street, Dayton, Ohio, United States
Phone number:  937-662-5552
Email: info@highendmattressess.com
Website: highendmattressess.com