Privacy Policy for HighEndMattressess

At HighEndMattressess, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. By accessing and using the site, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information to improve your shopping experience and provide you with the best service possible:

  • Personal Information: This includes your name, email address, phone number, billing address, and shipping address when you place an order or create an account.
  • Payment Information: We may collect your payment details such as credit card numbers or PayPal information for the purpose of processing transactions.
  • Non-Personal Information: This includes browser information, IP address, and site usage data collected through cookies and analytics tools to enhance site functionality and performance.

2. How We Use Your Information

We use the information collected in the following ways:

  • Order Processing: To process and fulfill your orders, including shipping and customer service follow-ups.
  • Communication: To send you transactional emails (e.g., order confirmations) and promotional emails if you have opted in to receive them.
  • Site Improvements: To analyze how users interact with the site and improve user experience, services, and product offerings.
  • Security: To protect our site and users from fraud, unauthorized access, and other security risks.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, or delivering products. These providers are obligated to maintain the confidentiality of your information.
  • Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights, property, or safety.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include SSL encryption for sensitive data transmission and secure servers to store your information. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

You have the right to:

  • Access Your Data: Request access to the personal information we hold about you.
  • Update Your Information: Correct or update your personal information at any time by logging into your account or contacting us.
  • Request Deletion: Request that we delete your personal data, subject to any legal obligations we have to retain it.
  • Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in any promotional emails or adjusting your account settings.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Street: 81 Harter Street, Dayton, Ohio, United States
Phone number:  937-662-5552
Email: info@highendmattressess.com
Website: highendmattressess.com